Member FAQs

Business User Sign Up FAQs
How Long Does The Process Take? You can create an account within 5 minutes to start using Safety-net to reduce the risk to your clients. Once signed up ...
Fri, 3 Sep, 2021 at 3:51 PM
Why are some menu items locked and how do I unlock them?
If items in the left hand menu are greyed out with a padlock icon next to them this is because it is additional functionality that can be unlocked through u...
Wed, 8 Sep, 2021 at 9:57 PM
My client hasn't received the email?
Where a client has not received the Safety-net form email there are two things to check: 1. Have they checked their junk folder?  Gmail in particular ha...
Fri, 3 Sep, 2021 at 4:17 PM
Client has not been returned by a regulated clinician
When all regulated clinicians sign up they commit to the process of working with referrers to enable them to see and work with the client.  They commit ...
Fri, 3 Sep, 2021 at 4:01 PM