Account

How to close my account & export my data
SIF Health allows you to export all of your data in an easy to transfer format. This will allow you to transfer quickly and easily to an alternative pro...
Thu, 10 Mar, 2022 at 11:58 AM
How to update card details/ unlock my account
SIF Health works with Stripe to manage subscriptions. There may be the scenario where you have changed your card and the card you use to pay for your member...
Fri, 4 Mar, 2022 at 5:22 PM
Two Factor Authentication
We take security incredibly seriously at SIF Health and where specialists are accessing client data, we recommend and encourage the use of two factor authen...
Wed, 22 Dec, 2021 at 3:36 PM
How to conduct a password reset
If you have forgotten your password then go to the login screen and select forgot your password You will be emailed a link to reset your password.  ...
Wed, 22 Dec, 2021 at 3:43 PM
Credentials and Permissions - Add/Edit Additional Users
Different permissions can be applied to each users account by the business owner. Specialists Profiles A specialist can amend their own details or ...
Wed, 22 Dec, 2021 at 3:34 PM
How to archive a specialist
Select Services from the left hand menu Next to the specialist you wish to delete, select the three dots In here, you have the option to Archive If y...
Wed, 22 Dec, 2021 at 3:46 PM
How do I change my subscription plan?
There may be a time where you wish to change to a different plan.  To do this, follow these steps: Head into Financials Select Subscriptions Clic...
Tue, 4 Jan, 2022 at 3:26 PM
How to book a Zoom call
If you need any help setting up your SIF Health account, then you can book a call using this link here: https://sif.health/book-a-call. Select a time that s...
Mon, 31 Jan, 2022 at 1:49 PM