Forms, Custom Emails, and Notifications

Relates to the email and SMS notifications provided to therapists and patients, as well as the forms that are sent to the client

Custom Emails / Automated Emails
You have the ability to customise and add attachments to the emails that your clients receive.  You also have the option to add any forms for clients to...
Thu, 23 Dec, 2021 at 2:18 PM
What notifications are sent to clients and/or specialists?
Clients AND specialists receive email notifications as standard and SMS notifications if they have a mobile number listed and you have SMS's switched on...
Thu, 23 Dec, 2021 at 9:11 AM
Client says they haven't received the email?
Occasionally you will have clients saying they have not received emails.  This will normally it will be solved by one of the following steps.  Please e...
Thu, 23 Dec, 2021 at 9:15 AM
Sending additional forms/templates to clients
Forms can created (see here) and be attached to custom emails as outlined here. These forms can be filled out by a client prior to their appointment, and an...
Thu, 23 Dec, 2021 at 9:21 AM